rummy star

rummy star App support

Contact
+91 2441670259

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The rummy star:

Q1: How to log in after installing the rummy star?

To log in, open the app and enter your registered mobile number, then verify the One-Time Password (OTP) sent to you. This will securely authenticate your account without requiring a password or email. Once verified, you can easily log in using this convenient method.

Q2: What should I do if I am not getting OTP?

To resolve the issue, check your internet connection for a strong signal before proceeding. If you still encounter problems, wait for the OTP by clicking "send" and then contact the app's support system via live chat if it doesn't arrive.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active number. If the number has changed, email your updated KYC details to customer support for assistance with account transfer. This will enable a smooth account shift.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device, then download and install the latest version. This should allow you to log in successfully and enjoy the updated app. Once updated, you can start playing without any further problems.

Most Asked Questions Related To Withdraw In The rummy star:

Q1: What is the minimum withdrawal amount in the rummy star?

In this app, you can withdraw a minimum of Rs. 100, which is higher than many other apps. Withdrawals are limited to the money earned from gaming, and not the bonus collected. The bonus amount is non-withdrawable.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that you have completed and submitted all your Know Your Customer (KYC) details within the app. This includes saving your Aadhar card, UPI, and bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occur, prolonging the wait to a maximum of 24 hours in some cases. This variation in processing time is worth noting when using the app.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds earned from gaming can only be used within the gaming platform, not withdrawn. Any winnings from playing games with the bonus amount are eligible for withdrawal.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If a withdrawal request is failing, be assured that the funds will be added to your wallet account within 24 hours. If you experience issues beyond this timeframe, contact their care centre for assistance.

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